COVID-19 Update

25th March 2020


Let’s Indulge values the health and safety of our staff, members, guests and community. Following the Government’s new directive to keep our nation safe and slow the spread of COVID-19, Let’s Indulge Massage & Day Spa will no longer be accepting bookings, effective from 11.59pm (AEST) 25 March 2020.

Let’s Indulge Members
Your Let’s Indulge reward dollars will remain the same and will not expire during this period. Members will still be able to use their reward dollars once we are able to welcome you back into our spa.

Gift Certificates
Please be rest assured that you will still be able to use your gift vouchers. All our gift certificates have a minimum expiry date of 3 years from the date of purchase. If you have a gift certificate that is due to expire within the next 6 months, Let’s Indulge will offer a complimentary extension of 12 months.

On-going well-being support
We are truly committed to your health and wellbeing. Our spa will continue to provide you with updates and tips on how you can continue to look after your wellbeing at home.

Thank you to all our Spa Members for your ongoing support. Please take care during this time to look after your health and wellbeing. We look forward to welcoming you back to Let’s Indulge Massage & Day Spa soon.

19th March 2020


In light of the growing public health risk surrounding COVID-19, we are closely monitoring the situation from the Federal Government and reviewing our approach regularly.

As a massage and day spa we have always followed the medical protocols for disinfection and disease prevention. Given the current situation and with guidance from the Australian Government Department of Health, we have intensified our efforts around best practices for virus prevention.

Actions we’re taking to care for your health & wellbeing:

We offer Bookings Assurance

Due to the uncertainty surrounding COVID-19, we understand clients may wish to cancel or postpone their appointments. As your health is of the utmost importance, we would like to provide you with the assurance that if you would like to cancel your appointment, there will be no cancellation fee.

You don’t need to worry about Gift Certificates Expiring

There is still plenty of time to use your gift certificates as there is a minimum expiry date of 3 years for all gift certificates from the date it was supplied.

We offer extra privacy and wellbeing

We will have rooms dedicated to private appointments to ensure that the rooms are rigorously cleaned to the highest standard for your treatment.

Our staff are trained on the best practises daily

Our staff are briefed daily and are practising the Health Department’s recommendations for personal and workplace protection particularly in a spa environment.

We Use Hospital Grade Cleaning Products

We use hospital-grade cleaning products on our treatment rooms, equipment, spa towels and instruments and have always disinfected/sterilised between clients. We are now additionally, disinfecting shared surfaces such as door knobs, bathroom fixtures, and our front desk regularly throughout the day.

Deployment of Hand Sanitisers

Alcohol-based hand sanitisers will be available to clients and staff at all times.
Social distancing: for the time being, we’re discouraging hugs and handshakes as an extra precaution to keep us all safe.

Inform Our Staff

We ask that you please inform staff before your appointment if you have been overseas or have been in contact with anyone that has tested positive for COVID-19 (Coronavirus).

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